Privacy Policy

 

Agile Body Studio Privacy Policy

 

At Agile Body Studio, we respect your privacy and are committed to maintaining your trust.

This Privacy Policy describes our practices in connection with information that we collect through:

our online business management software (“Software Service”),

our social media pages,

HTML-formatted email messages that we send to you that link to this Privacy Policy,

and any other AGILE BODY products and services offered through any other venues, websites and mobile applications that direct you to this Privacy Policy

Collectively the “AGILE BODY Services”.

When you access or use the AGILE BODY Services, you agree to the terms and conditions of this Privacy Policy.

1. Defined Terms.

The following terms will have the meanings indicated below.

“End User” means any individual who interacts with the AGILE BODY Services, including users of our mobile applications such as the individuals who book appointments, purchase services and otherwise interact with our Subscribers through the AGILE BODY Services.

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual.

“Personal Information” is information that identifies you as an individual or relates to an identifiable person, such as name, postal address, telephone number, email address, credit card number, and social media account ID. It does not include strings of code such as browser cookie IDs.

“Subscriber” is any business or entity that subscribes to (or otherwise accesses or uses) our Software Service.

Sometimes, we use the term “information” in this Privacy Policy, which may refer to either Personal Information or Other Information.

2. Categories of Personal Information.

Personal Information we collect or obtain includes:

• Contact details (e.g., name, address, email, telephone number, which may include third party emergency contact information),
• Personal details (e.g., date of birth, education, nationality),
• Financial and transaction data (e.g., purchase history, account information, shipping and billing information, etc.),
• Other AGILE BODY Services related data (e.g., customer requests, statistics, etc.), and
• Location data with your permission (e.g. geolocation data sent via a mobile device).

3. How We Collect Information. 

• Through the AGILE BODY Services

We collect information about you whenever you use the AGILE BODY Services, for example:

• If you are a customer of a Subscriber or simply a course booking system user, when you create an account on the course booking system, we may ask for Personal Information such as your name, email and postal address, social media account ID, and Other Information you may provide with your account.
• We collect information about you when you interact with the AGILE BODY Services. For example, if you initiate a transaction through the AGILE BODY Services, such as a purchase, we may collect information about you, such as your name, email, phone number, address, as well as any other information you provide in order to process the transaction. This information will NOT be shared with third parties for the same purposes. We may also store information that your computer or mobile device provides to us in connection with your use of the AGILE BODY Services, such as IP address, operating system, device ID, and device type.
• We may collect information about third parties, including your emergency contacts, and only use this information for the reason it was provided.
• We need to collect Personal Information in order to provide the requested AGILE BODY Service to you. If you do not provide or enable us to collect the necessary information, we may not be able to provide the AGILE BODY Service. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the AGILE BODY Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

4. How Personal Information May Be Used.

We may use your Personal Information for legitimate business purposes, including:

• To provide the functionality of AGILE BODY Services and related support.
  • To create, and administer accounts, fulfill and record transactions, and provide you with related assistance (e.g., technical help, answer inquiries relating to Personal Information, etc.).
  • To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.

We will engage in these activities to manage our contractual relationship with you, with your consent, and/or to comply with a legal obligation.

• To provide you with marketing and promotional materials and opportunities, and facilitate social sharing.
  • To send you marketing communications and offer other materials that we believe may be of interest to you, such as to send you newsletters or other direct communications.
  • To allow you to participate in sweepstakes, contests or similar promotions.

We will engage in this activity with your consent, to manage our contractual relationship with you, or where we have a legitimate interest.

• For reporting and trending.
  • To better understand you and our other users, so that we can tune and personalize our offering.
  • For trending and statistics, and to improve our products and services

We will engage in this activity because we have a legitimate interest.

• To accomplish our business purposes.
  • For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
  • For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
  • For responding to legal duties, such as requests from public and government authorities.

We will engage in these activities to comply with a legal obligation or because we have a legitimate interest.

To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time.

5. How Personal Information May Be Disclosed.

We may disclose your Personal Information:

• To our strategic partners and third party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
• To our Subscribers if you are an End User and are using our AGILE BODY Services to interact with that Subscriber. Please contact the Subscriber you interact with directly for more information on that Subscriber’s privacy practices.
• To you, through message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.”
• To business partners in the context of a corporate transaction. If AGILE BODY is involved in a sale or business transaction (e.g., merger or acquisition), AGILE BODY will retain a legitimate interest in disclosing or transferring your Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Such third parties may include, for example, an acquiring or target entity and its advisors.

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.

6. How to access, correct, delete or exercise other rights regarding your Personal Information.

Where applicable law allows for such a request, if you would like to request to access, correct, object to the use, restrict or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact Agile Body Studio at info@agilebodystudio.comwith the subject line “Data Subject Request.” We will respond to your request consistent with applicable law.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. 

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). We may retain residual information, such as records to document that your request has been fulfilled.

If you are under 18 years of age and a user of the AGILE BODY Services, you may also be entitled to ask us to remove content or information that you have posted to the AGILE BODY Service by submitting a request to info@agilebodystudio.comPlease note that your request does not ensure complete or comprehensive removal of the content or information if doing so infringes on the rights of another user.

If you are a customer of one of our Subscribers and would no longer like to be contacted by one of our Subscribers, or would like request the exercise of a right as set out above in relation to Personal Information held by a Subscriber, please contact the Subscriber directly.

7. Your choices regarding our use and disclosure of information.

Information you provide may be used by AGILE BODY Services for marketing purposes such as one-off promotional emailing, mobile text messages, direct mail, and sales contacts. We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

• Receiving electronic communications from us: If you are a user of the course booking system and no longer want to receive marketing-related emails or mobile text messages from us on a going-forward basis, you may opt-out of receiving these marketing-related emails or mobile text messages by sending a request for list removal to info@agilebodystudio.comor changing your preferences in the course booking system. If you have provided your information to course booking system, and opt-out, course booking system will put in place processes to honor your request. This may entail keeping some information for the purpose of remembering that you have opted-out.

We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the AGILE BODY Services, and you cannot opt-out from receiving those messages.

Our course booking system may also send push notifications to your mobile device. If you have previously consented to receiving push notifications and no longer wish to receive them, you can also turn push notifications off at the device level. The applications may also request access to your device’s calendar application, storage, Bluetooth, camera, and microphone. If you have previously allowed access to your device’s calendar and no longer wish to allow access, you may edit the application settings at the device level.

8. Third Party Payment Processor

We may use third party payment processors as a Third Party Offering for internet based payment services. If you wish to make a payment through AGILE BODY Services, your Personal Information may be collected by such processors directly and not by us, and will be subject to the third party’s privacy policy. We have no control over, and are not responsible for, third parties’ collection, use and disclosure of your Personal Information.

9. Data Retention.

We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide the AGILE BODY Services to you (for example, for as long as you have an account with us or keep using the AGILE BODY Services);
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

10. Security of Your Information.

The security of Personal Information is a high priority at Agile Body Studio. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. 

11. Use of Service By Minors.

The AGILE BODY Services are not directed or targeted at children under the age of sixteen (16), and we request that they do not provide Personal Information through the AGILE BODY Services.

12. Sensitive Information.

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, trade union membership or criminal background) on or through the AGILE BODY Services or otherwise to us, except where explicitly requested or consented to.

13. Changes to This Privacy Policy.

Agile Body Studio may make changes to this Privacy Policy from time to time. Any changes we make will become effective when we post a modified version of the Privacy Policy to agilebodystudio.com/privacy-policy If we make any material changes to the Privacy Policy, we may also notify you by posting notice on our websites or within the applicable AGILE BODY Services, or by sending you an email. If you continue using the AGILE BODY Services after any notice of any such changes, it means you have accepted them. If you do not agree to any changes, you must stop using the AGILE BODY Services, as applicable. It is your obligation to ensure that you read, understand and agree to the latest version of The Privacy Policy. The “Last Updated” legend at the top of the Privacy Policy indicates when it was last updated.

14. Contact Us.

If you have any questions regarding this Privacy Policy you can contact us via email at info@agilebodystudio.com

Last updated:06/29/2023